CBRE@YourService

The Colonnade

Bomb Threat

In the event a bomb threat is received:

1.    Call 9-1-1

        A.    State "I have received a bomb threat".
        B.    Give the operator your name and your company name.
        C.    Give the building name and address:

                The Colonnade
                5500 Wayzata Boulevard
                Golden Valley, Minnesota 55416

2.    Call the management office at 763/591-2200 and report your bomb threat.

3.    After you have made those calls, notify your company's tenant warden.

4.    Wait for the police or bomb squad to arrive.

Remember - it may not be in the best interests of your fellow employees to publicly announce that you have received a bomb threat.

TELEPHONE OPERATORS CHECKLIST - BOMB THREAT
CALL 911 AND BUILDING MANAGEMENT 763/591-2200

If you receive a bomb threat call, keep calm. If possible, record the call. Advise the caller if you can, that the detonation of a bomb may kill or injure innocent people. Obtain as much of the following information as possible.

BOMB THREAT CHECKLIST

Exact time of the call:
Exact words of the caller:

QUESTIONS TO ASK:
1.    When is the bomb going to explode?
2.    Where is the bomb?
3.    What does it look like?
4.    What kind of bomb is it?
5.    What will cause it to explode?
6.    Did you place the bomb?
7.    Why?
8.    Where are you calling from?
9.    What is your address?
10. What is your name?

CALLER'S VOICE:

Calm    Disguised    Nasal    Angry    Broken
Normal    Accent    Stutter    Slow    Sincere
Lisp    Rapid    Slurred    Stressed    Giggling
Deep    Crying    Squeaky    Excited    Loud

If the voice is familiar, who did it sound like?
Were there any background noises?
Remarks?

Person receiving the call:
Telephone number at which call received?
Date:

Report the call immediately to your supervisor. Bomb threats and searches will be managed in accordance with the City of Golden Valley Police Department policy.